There are many medical answering services out there, and it’s important to select a service that is familiar with your particular medical specialty.
Dermatology is a unique field in that many patients will be seeking cosmetic + non-essential procedures. Often times these patients are paying out-of-pocket, and therefore expect the highest levels of service quality. An effective answering service can be a critical element of a successful dermatology practice.
Here’s 6 things to look out for when selecting an answering service for a dermatology practice:
Not too long ago, salons had to deal with the burdensome task of client bookings by phone. It’s almost hard to envision with all of the technology that is available today, but yes, there was once a time that stylists literally “penciled” clients into a “book”.
Over the past decade, many cosmetology professionals have adopted modern salon management software. Many of these software options contain online booking solutions. Clients can now view their stylists’ schedules and book their appointments from the comfort of their own homes. Stylists felt that they had more time to focus on in-salon services. …
In the past, salons generally booked appointments with good old-fashioned pencil and paper. Receptionists had to manage scheduling duties in between providing top-tier service for the clients and maintaining the retail area.
We here at My Salon Desk can make this process easier by taking calls + text messages about client bookings. Our expert virtual receptionists will book, cancel, and reschedule appointments for your clients remotely. (This is especially useful given current restrictions on occupancy due to Covid-19).
Introducing the Ultimate Business Solution for Cosmetology Pros. 📞 Virtual Reception (call+text)